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        1. Updates

          Major update to LiveHelpNow Challenge. Gamification is here.
          COVID-19: Our Response to the Outbreak
          New: Translate SMS chats, Find untagged chats, Merge tickets
          AI Suggested Responses: Improving The Customer Experience
          Tag, You're It! - Win the Customer Service Game with Auto Tagging
          Chats by Chat Window and Canned Responses Stats Reports
          NEW: Terminate chats with time delay, automatic messages for idle chat sessions
          Tracking Conversions influenced by Live Chat and Email Support interactions
          Facebook Integration

          Facebook Integration

          Feb 05, 2018

          LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via Live Chat, SMS/Text, Email ,…

          New report: Tickets by Source

          New report: Tickets by Source

          Jan 10, 2018

          Ever wonder what percentage of support tickets your account receives comes from email and how many via Twitter or Facebook…

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